Contact Us
Have questions about our authentic Nepali momo, daily order windows, or dietary allergens? Reach out directly to our founders Ashika & Dipesh and the kitchen team.
Kitchen Location
Metropolis Rivera, Shop No 10, Kasarvadavali, Opp to Laxmi Narayan Mandir, Thane West, 400615
Landmark: Opp to Laxmi Narayan Mandir
Phone & WhatsApp
For quick order inquiries, delivery updates, or batch pre-ordering assistance.
Email Inquiries
For formal inquiries, catering bookings, press features, and business partnerships.
Operating Hours
- Order Windows: Mon–Sat 2:00 PM – 4:00 PM
- Ordering Closed: Sundays
- Kitchen Closed: Mondays & Holidays
Advance Pre-Order Schedule:
We close on Monday so the ordering window will be closed on Sunday. For Tuesday’s order, you have to book on Monday when the ordering window will be open at 2:00 PM – 4:00 PM.
Pickup & Courier Logistics
Nepali Tales operates as a specialized culinary kitchen crafting limited-batch authentic Nepali dumplings and artisanal chilli oil. Because our dough is hand-rolled and freshly prepared every morning, pre-ordering 1 day ahead is strongly encouraged to ensure batch availability.
Self Pickup: You may pick up orders directly from Metropolis Rivera, Shop No 10, Kasarvadavali, Thane West during your confirmed dispatch slot.
Delivery Partners: We facilitate reliable doorstep dispatch across Thane and Mumbai using on-demand delivery logistics such as Porter and Borzo. Applicable courier delivery fees are transparently calculated at checkout based on distance.
Customer Care & Order Policies
Our goal is to ensure every batch of momo reaches you steaming hot with the crisp crunch and soulful broths we perfected at Momo Ghar. If you need to make changes to your delivery address, timing, or items, please reach out via WhatsApp at least 3 hours prior to your dispatch window.
For complete details on order modifications, cancellations, and food safety standards, please review our official policies: